Find clear answers about how Tarbiyah Institute works, including course access, free trials, subscriptions, and support.
Create a student account, browse available courses, and enroll individually or through a subscription package. Once access is granted, you can study from your dashboard on desktop or mobile.
After signing in, open your student dashboard. Courses you purchased or unlocked via an active subscription appear in your learning library. Open any course to continue from your last lesson.
Eligible students can activate one free trial per account on trial-enabled packages. During the trial period you receive subscription-level access to courses marked as include_subscription. When the trial ends, access continues only if you subscribe to a paid plan.
No. Free trial eligibility is limited to once per student account. Canceling, letting a trial expire, or creating duplicate checkout attempts does not reset trial eligibility.
Active packages are listed on the Pricing page. Each plan shows monthly and yearly pricing, trial details (if any), and included benefits. Your current plan is highlighted when you are signed in.
Paid subscriptions and course enrollments can be completed using the payment methods enabled by the institute (such as bKash, SSLCommerz, Stripe, or bank transfer where available). You will receive confirmation in your dashboard after a successful payment.
Manage your subscription from the student dashboard. Cancellation stops future renewals according to the plan rules; access usually continues until the current paid period ends unless stated otherwise on your plan.
Certificate availability depends on the course setup. If a course includes a certificate requirement (such as progress or quiz completion), it will appear in your dashboard once those requirements are met.
Use the password reset option on the login screen. Enter the email linked to your student account and follow the reset instructions sent to that address.
Visit the Contact page and send a message with your registered email, course name, and a short description of the issue. Our team will respond using the contact details configured for Tarbiyah Institute.
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